Bergendal hotel använder Touchpoint kundfeedback

“In our relatively large compound, with a lot of guests moving about from early morning until late evenings, the Touchpoint units are the optimal survey tool. It allows us to monitor the quality of the customer experience in real time and to quickly respond to unwanted deviations.”


Bergendal Meetings

The manor house at Bergendal merges with modern architecture, creating a contrasting environment which is suited for everything from business conferences to wedding receptions. With 117 guest rooms, 25 conference rooms and a restaurant with a panoramic view of the lake.

About the customer

Bergendal is situated in a unique location featuring a beautiful view over Edsviken bay—a world apart, yet only 20 minutes away from Stockholm and Arlanda, an atmosphere for inspirational and efficient meetings, as well as for rest and relaxation.